Genshin Impact 6th Anniversary: What Users Actually Complain About

Frequent crashes, lag, and optimization issues significantly impact gameplay experience.

“The game constantly shuts itself down. Even though every setting is at their lowest, the game keeps crashing for no reas”

“it lags terribly and crashes immediately... it's just impossible to log in to the game”

“my phone keeps crashing on selecting resource plan”

Players express dissatisfaction with the gacha mechanics, reward rates, and character acquisition difficulty.

“I can't save up 180 wishes every version to guarantee a character I want. Either increase the rewards or change the pity”

“the pulls are not enough to guarantee even one character. as a F2p the game is just getting harder”

“rewards are straight buns the devs are trash at giving rewards”

The game's large file size and additional downloads consume excessive device storage.

“It takes so much gigabytes. My storage ran out immediately. Don't download this if you have a little storage left”

“After downloading the File for 5 days, then start Verifying the File then after that, another 5Gb to download”

Players find gameplay boring, repetitive, and unbalanced with poor character progression.

“very unfriendly to the new players. needs to much time even for a simple puzzle. none or too rare reruns for old charact”

“please buff the old characters (Due to keqing being buffed +1 star) And ong please update the older character's models D”

“players starting to get less and less rewards every update”

Players dislike forced content, greedy monetization, and missing features like skip buttons.

“My rating will stay at 1*until they add a skip button it's a simple thing to code in clearly add they've done it in thei”

“A game designed to make money! It could have been made offline, but it chose the online route for gacha system”

Players report difficulties with account management and unresponsive customer support.

“The game itself is fine, but the customer support is a complete joke. When a technical bug on their end caused missing e”

“I have tried several times to contact HoYoverse, but it has been to no avail. All I wanted was to play the game in peace”

Missing language support and poor accessibility for certain regions.

“It's a beautiful game, but it lacks Arabic language support”