Hinge Dating App: Match & Date: What Users Actually Complain About

Users are frequently banned without clear explanation or recourse to appeal decisions.

“I got banned from Hinge for no reason and they won't put me in contact with a real person to explain/understand what hap”

“I've been banned not one, not twice, but you guessed it… 3 times. Banned 3 times for doing absolutely nothing”

“account has been banned without any prior warning or explanation”

The app's pricing structure is expensive with restrictive paywalls blocking access to key features.

“they put all their most attractive members in the 'Standouts' section. You can only contact S”

“The app has some of the most expensive pay walls. $90 for 6m and you really don't get much at all over an unpaid subscri”

“To let them know to let the standards know that you like them, you have to buy a rose, otherwise they never get your mes”

The platform is overrun with fake profiles and inadequate verification processes.

“A vast majority of profiles are some version of what wirecutter Called, 'A sea of fake spam bots'.”

“Hinge has been notified hundreds of times as I reported all of them but they fail and will not do anything about the cat”

“fake profiles managed by individuals who are living abroad in Asia, the Middle East, and Nigeria”

The matching system produces low-quality matches and doesn't respect user preferences.

“I went from having 10-15 likes, to only having 4 likes in the last month... all for nothing to change and only to be sho”

“The algorithm also relies on sending likes to people and to be quite honest I do not see a lot of people who share my in”

“the main feed constantly RECYCLES potential matches that you've already PASSED, even multiple times”

Restrictions on messaging and likes prevent meaningful connections between users.

“Before the new 8 people message limit, Hinge users could message as many potential suitors as possible.”

“Hinge does not allow a bio, so the only way to express anything about yourself is through meaningless prompts.”

“Notifications pop up all the time for when people like your profile, but message notifications don't show up”

Profiles lack important information and location features are inaccurate or misleading.

“The location shown on people's profiles needs to be their city, town, or municipality—not the neighborhood they live in!”

“users have the ability to hide major details such as employment status, whether they have kids, whether they smoke, heig”

“people who change their location to where you live but they don't actually live there”

Customer support is unresponsive and fails to address user concerns effectively.

“I politely reached out to Hinge customer support for a reason, they never responded.”

“I was 'liked' on 2 different occasions by the same man... I've has to tell this guy that I am a 'heterosexual male'”

“I just had an experience where the woman and I were having awesome conversation, we set up a date, then she unmatched me”