LinkedIn: Community & Network: What Users Actually Complain About
Overview
LinkedIn users are experiencing significant issues with account access and verification, deteriorating job search functionality, and poor customer service. Technical problems, privacy concerns, and an increase in spam and scams further degrade the user experience on the platform.
Top complaints
1. Account Access and Verification Issues
cluster 1/8Users face significant difficulties accessing their accounts and completing verification processes.
“they keep stripping filters and search features away in favor of some faulty vibe search where you describe what you wan”
“I have been unable to access my account for the last 2–3 days due to an "Unexpected Error" that appears after two-step v”
“they use one useless app called persona which can't verify any government id i provide”
2. Job Search and AI Functionality Problems
cluster 2/8The platform's job search features have deteriorated with the introduction of AI-powered tools that produce poor results.
“they keep stripping filters and search features away in favor of some faulty vibe search”
“All Scammers and spammers are easily using LinkedIn. Fishing, Hackers and users who collect users data”
“no matter how hard I try I cannot get AI garbage out of my feed. I am sick and tired of it being entirely posts about AI”
3. App Performance and Technical Issues
cluster 3/8Users experience frequent app crashes, bugs, and technical problems that disrupt their experience.
“The itty bitty text boxes do not scroll correctly and ends deleting the message you just typed”
“Since Friday Oct 23 my app has been crashing. I downloaded the update and I even uninstalled and reinstalled”
4. User Interface and Usability Concerns
cluster 4/8Recent changes to the interface have made the platform less user-friendly and harder to navigate.
“You finally had events in a mobile accessible form but now you've gone and made the whole interface the worst it's ever ”
“please improve ui for samsung fold 8”
5. Customer Service and Support Failures
cluster 5/8Users report extremely poor or non-existent customer service when facing account issues.
“no customer service”
“Very worst customer service. My account is locked few months back. I am trying to clear it”
6. Data Privacy and Security Concerns
cluster 6/8Users have serious privacy concerns about how their data is shared and protected on the platform.
“Serious Privacy Concerns LinkedIn let's virtually the whole world see your life story, education places worked etc”
“What a privacy nightmare. I'm getting direct text messages from people saying they saw my linked profile”
7. Spam, Scams, and Platform Integrity
cluster 7/8The platform is increasingly filled with spam, scams, and fake job postings that undermine user trust.
“All Scammers and spammers are easily using LinkedIn. Fishing, Hackers and users who collect users data”
“lot of scams”
8. Payment and Premium Service Issues
cluster 8/8Users report problems with payment processing, refunds, and find premium services too expensive.
“I was charged AED 47.49 on 27 October 2026 and immediately cancelled the automatic renewal”
“Almost everything is premium and it is costly!”
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