Snapchat: What Users Actually Complain About

Users are frustrated with the overwhelming number of ads disrupting their experience.

“More ads than any other app I have ever used. Highly recommend using anything else to talk to people.”

Notifications continue to appear despite being turned off, and unwanted spotlight notifications are bothersome.

“Turned off notifications, notifications still go through.”

“I sure do love getting notifications for random people in the spotlight category that I never use”

Accounts can be blocked without warning, and payment transactions fail while still debiting users.

“they can block any time your account no any warning suggestions before doing it completely waste app”

“I paid for snap plus twice and both transactions said they failed but I was still debited”

The app frequently crashes, has stability issues, and works poorly on certain devices.

“Keeps kicking me out”

“awful optimization for Android foldables”

“Snapchat chat GIF/sticker search is broken on Android”

Users report inappropriate content and issues with story functionality.

“a lot of people show their balls And bums”

“our story always breaks into several small pieces which is not good”

Various features like streak restoration and calls have connectivity and functionality problems.

“when i click on restore option and snapchat says - something went wrong”

“I got disconnected from a call now it says I need wifi calling turned on”

The app consumes excessive storage space on users' devices.

“It was taking up way too much space on my phone storage.”