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App Store: What Users Actually Complain About

— · Utilities · macOS · Mac App Store

300 reviews analyzed 19 negative (≤3★) 5 pain clusters updated Nov 6, 2026

Overview

The app primarily suffers from system sleep and power management issues, with recent updates breaking core functionality. Performance problems and display/connectivity issues further impact user experience, while UI visibility problems represent less critical but still annoying issues.

Top complaints

1. System Sleep and Power Management Issues

cluster 1/5
33% of complaints●●●●○ sev 4/57 reviews

App fails to respect system sleep settings, causing unexpected sleep behavior and battery drain.

“On the M1 Air, the system goes to sleep regardless of how I've set up the power savings or Amphetamine”
“it will automatically turn it back on randomly, killing your battery. Even with the lid closed or open”
“when triggered automatic sessions, the function allow system sleep when display is closed doesn't work properly”

2. App Functionality After Updates

cluster 2/5
14% of complaints●●●●● sev 5/53 reviews

Recent app updates have broken core functionality, preventing users from setting up or maintaining sessions.

“Recently I'm getting the problem mentioned by others — when I hit the Amphetamine 'pill' icon... I'm unable to set my re”

3. Performance Issues

cluster 3/5
19% of complaints●●●●○ sev 4/54 reviews

App consumes excessive system resources, including CPU and memory, impacting overall system performance.

“it uses more than chrome (and I have more than 30 tabs open). It goes from 0.2% CPU to 30% in mere seconds”
“took up half a gig of memory. With XCode, Teams, & Chrome... this was completely unmanageable”

4. Display and Connectivity Problems

cluster 4/5
24% of complaints●●●○○ sev 3/55 reviews

Issues with external displays and Bluetooth connectivity cause disruptions and poor user experience.

“when connecting and disconnecting external displays results in a black screen for a while, which never happens with comp”
“My Macbook Pro's Bluetooth mouse stutter after sleeping, when both my bluetooth keyboard and mouse are connected”

5. UI Visibility and Lighting Issues

cluster 5/5
10% of complaints●●○○○ sev 2/52 reviews

App interface has visibility problems and affects hardware settings like keyboard backlight.

“the keyboard backlight will stay on, potentially ruining your screen”
“my remaining session time now shows behind the icon and the time is no longer clearly visible”

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Built from public app-store reviews · not affiliated with Apple or Google · clusters are LLM-generated from real user quotes.