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App Store: What Users Actually Complain About

— · Utilities · macOS · Mac App Store

300 reviews analyzed 22 negative (≤3★) 6 pain clusters updated Nov 6, 2026

Overview

The primary pain points revolve around inconsistent window management behavior, especially across multiple displays, and system stability issues when using the app with other software. Users also express frustration over missing core features and the app's inability to remember window positions.

Top complaints

1. Window Management Inconsistencies

cluster 1/6
27% of complaints●●●○○ sev 3/57 reviews

The app has unreliable window resizing behavior and inconsistent edge detection.

“dragging an app to an edge of the screen to have it automatically resized only works sometimes. It's so inconsistent.”
“doesn't understand that "right side" means on the monitor it's on and not the right side of all monitors”
“it pops to full screen too soon. If you drag a window up, there is a small zone where it senses”

2. Multi-Monitor Functionality Issues

cluster 2/6
15% of complaints●●●●○ sev 4/54 reviews

Problems with window management across multiple displays including focus and movement.

“doesn't understand that "right side" means on the monitor it's on and not the right side of all monitors”
“Why can we not use the keyboard short cuts to cycle between displays?”
“when I send a window to a different display... it looses focus of the front window that is getting moved”

3. Application Compatibility Problems

cluster 3/6
12% of complaints●●●●○ sev 4/53 reviews

Issues with specific applications including Adobe products and Microsoft Word.

“The latest update for Magnet is causing critical performance issues for Adobe Illustrator”
“if you use it with a Microsoft Word document, the next time you open a Word document, it will forever open in the same t”

4. System Stability Concerns

cluster 4/6
15% of complaints●●●●○ sev 4/54 reviews

The app causes system freezes and unresponsiveness in various scenarios.

“caused several of my programs to freeze unexpectedly”
“buttons in any application now take a couple clicks to actually register”
“my applications, task bar and dock all periodically become unresponsive”

5. Missing Core Features

cluster 5/6
15% of complaints●●●○○ sev 3/54 reviews

Lack of essential window management features and customization options.

“does not provide previews of the windows when you hover over their dock icons”
“does not seem to do is a "center" option that goes from full window to a less-full window in the middle of the screen”
“I wish there were more customization options to keep up with what Windows is doing”

6. Window Position Memory Issues

cluster 6/6
4% of complaints●●○○○ sev 2/51 reviews

The app fails to remember window positions after system sleep or between sessions.

“when I wake up my Mac after having set my windows the way I want them, the windows are a jumbled mess in the middle of t”

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