Audible: Audiobooks & Podcasts: What Users Actually Complain About
Overview
The app suffers from critical stability issues and library management problems that significantly impact user experience. Payment system failures and intrusive advertising further frustrate users, while missing features and download limitations reduce the app's functionality.
Top complaints
1. App Stability Issues
cluster 1/6Frequent app crashes and sync problems with Apple Watch causing significant user frustration.
“The app has been crashing CONSTANTLY unless the app is open and the screen is on”
“It's beyond frustrating. Just syncing needs some major work - takes an eternity”
2. Library Management Problems
cluster 2/6Disorganization of the library, missing books, and inability to search or sort content properly.
“The library completely reordered itself and no longer sorts by date added or most recent”
“I keep running across a book that is no longer in my library even though I purchased it years ago”
“There's no way to search my library. The search button gives me a seemingly random list of matching books”
3. Payment and Credit System Failures
cluster 3/6Issues with credit not being applied after payments and account access problems.
“Apple takes your 16 bucks, it updates your account that it has been renewed but no credit”
“Couldn't log in one day after many months of subscription and $100's of purchases”
4. Intrusive Advertising
cluster 4/6Autoplaying ads that users cannot disable, disrupting the reading experience.
“Recent updates have made it impossible to turn off the autoplaying of ads at the end of books”
5. Download and Streaming Limitations
cluster 5/6Inability to download large files and forced streaming for content over 1GB.
“Anything over a GB won't work. It only streams, as I've tried twice since the most recent updates”
6. Missing Features
cluster 6/6Lack of basic functionality like creating custom playlists across all apps.
“NONE of the apps will allow you to create custom playlists”
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This page is rendered from the App Pain API — the same clusters, evidence quotes, and severity scores are available as JSON (or via MCP for AI agents) for any app on both stores.
Read the API docs Get a free API key — 20 analyses to startBuilt from public app-store reviews · not affiliated with Apple or Google · clusters are LLM-generated from real user quotes.