ChatGPT: What Users Actually Complain About
300 reviews analyzed
40 negative (≤3★)
4 pain clusters
updated Oct 30, 2026
Overview
The app suffers from critical data loss issues, response inaccuracies, and quality problems in audio and image editing features. These issues significantly impact user trust and functionality.
Top complaints
1. Data Loss
cluster 1/425% of complaints●●●●● sev 5/51 reviews
Users experience complete loss of conversation history after reinstalling the app.
“Lost all context to an entire long-running conversation after uninstalling and reinstalling”
2. Response Quality Decline
cluster 2/425% of complaints●●●○○ sev 3/51 reviews
The app provides inaccurate responses, particularly in mathematical calculations.
“This is good but often in maths it makes big mistakes”
3. Audio Quality Issues
cluster 3/425% of complaints●●○○○ sev 2/51 reviews
Poor sound system quality affects user experience.
“The sound system quality is very bad. You should update this system”
4. Image Editing Problems
cluster 4/425% of complaints●●○○○ sev 2/51 reviews
Face alteration feature in photo editing lacks proper controls.
“if say it to edit any photo it changes the face......... so I request to please give us a setting”
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Built from public app-store reviews · not affiliated with Apple or Google · clusters are LLM-generated from real user quotes.
Built from public app-store reviews · not affiliated with Apple or Google · clusters are LLM-generated from real user quotes.