Perplexity: AI Agent & Search: What Users Actually Complain About

Users report confusion about pricing, unexpected credit consumption, and dissatisfaction with the credit system.

“I began getting comfortable with its functionality, it began to ask for more money for credits outside of the monthly su”

“How on earth did me asking one question about the Bible cost me $12 and I still don't have the answer”

“One video that was not even 1 minutes long took over 14,000 credits. And the AI kept messing it up nonstop”

The app provides wrong answers, has inconsistent quality, and shows bias in responses.

“The quality of the app deteriorate. I have to constantly point out bad and biased sources that completely change the ans”

“Simple prompts and I get wrong answers. Answers I don't know are wrong until I get into a problem”

“Almost every single answer has a mainstream bias attached and pushing in the slights reveals an 'oh yeah you're right lo”

Users experience app crashes, buggy behavior, and UI inconsistencies.

“The app crashes frequently and jumps to the top whenever I try to edit a message, which cancels the edit”

“When I asked for 'NBA games today' on April 11, 2026, the assistant kept returning schedule information for April 12 ins”

“The UI shifts constantly — features move, disappear, or get renamed without warning”

Users face strict quotas, upload limits, and subscription changes that reduce functionality.

“The quotas feel extremely small and disa”

“I started seeing an 'uploads remaining this month' message and hit a hard wall where the upload button was greyed out”

“They unilaterally changed the terms and imposed strict limits on image uploads. This was the primary reason we chose the”

The AI model's performance has declined, it struggles to follow instructions, and search functionality has worsened.

“It can't follow hard constraints like if you're”

“Where I used to get detailed responses, compiled from multiple sources that were all actually relevant, I now get a shor”

“The models' performance has continuously declined. Free versions of ChatGPT or Claude vastly outperform Perplexity's 'pa”

Users experience data loss and content alteration issues, raising concerns about data privacy and management.

“It's surprisingly difficult to find my previous threads and return to them later when I want to resume a topic or projec”

“The system rewrote and condensed regulated healthcare/legal content, changed clinical language, added or altered section”

“I spent a year of my subscription curating and establishing my threads and spaces only for them to completely disappear”