MyFitnessPal: Calorie Counter: What Users Actually Complain About

Users are frustrated with the removal of meal-level macro tracking and the inability to see macros per meal after the update.

“can't see macros per meal after update, only daily total”

“removed the ability to see your macro intake per meal. You can now only see it as a daily total”

“Removed the ability to see total macros per meal, only total calories, so you can only see total macros per day.”

Users are upset about locking previously free features behind a paywall and the subscription pricing model.

“locking the barcode scanner behind a pay wall is a bad move!”

“took away free features and put them behind paywall”

“barcode scanner now requires premium subscription”

Users are dissatisfied with the new UI design, finding it less intuitive and requiring more clicks to perform basic tasks.

“New UI is worse than the previous. Takes more clicks to add food and it is less intuitive.”

“new UI requires more taps to do basic tasks”

“New UI is the worst. If it ain't broken, why fix it??”

Users experience problems with syncing data across platforms and data reliability issues.

“doesn't sync with Google health and the metrics get all messed up”

“bar code scan is very laggy, it scans when it likes to”

“sync with Google Health/Fitbit is unreliable”

Users report frequent crashes, freezes, and poor performance when using the app.

“I'm on the paid version now, and started logging everything. Sometimes an entry doesn't stick”

“app freezes, crashes, or doesn't load properly”

“It crashes without fail when I log food items”

Users face difficulties with maintaining login sessions and accessing their accounts.

“constantly signs me out and when I try to sign in, it won't even let me”

“forces constant login or gets stuck on login page”

Users encounter problems with various tracking features and limitations in the app's functionality.

“Food searches don't work. can't even add egg whites to the food log because the search doesn't pull anything up.”

“cannot manually log exercise or steps properly”

“Paid Meal Planning Feature Failure: The meal planning feature, which is part of my paid subscription, has stopped workin”