Robinhood: Trading & Investing: What Users Actually Complain About

Users experience significant difficulties accessing their accounts, including login loops, account locks, and verification problems.

“I cannot get a customer service problem fixed, and they have locked my account so that I cannot trade or transfer.”

“Get your devs off the hooch. Stuck in a log in loop. Reset password and try again.”

Users face serious issues with withdrawing funds and accessing their deposited money.

“WARNING! NO WITHDRAWALS! New facial scan verification does not work. YOU WILL NOT BE ABLE TO WITHDRAW.”

“Instant Deposit pretends you can access your deposits instantly, but if there's any problem... their policy is to just h”

Users report inadequate customer service with unhelpful AI bots and inability to reach human representatives.

“customer service is just Ai bots no help at all I need a person I can't even change my phone number”

The app suffers from performance problems, trading restrictions, and outdated information affecting trading decisions.

“Robinhood is awful on Android operating system. it lags constantly and has outdated price for closing positions”

“many ETF CAN NOT TRADE DURING THE NIGHT TIME BEFORE THE MARKET OPEN, THIS WILL MADE THE TRADER LOSE MONEY”

Users find the app interface poorly designed, especially on certain devices, with limited functionality.

“The new look on the inside screen of a galaxy fold is horrible. Having half the screen taken up by a "popular stock" opt”

“not enough the stocks news information, too bad, other app moomoo have way more important stocks information”

Users express concerns about data privacy and forced verification processes involving third-party services.

“They are forcing us now to take a selfie + ID and share with 3rd party service Persona.”