VSCO: Photo & Video Editor: What Users Actually Complain About
Overview
The main pain points center around the introduction of a subscription paywall for previously free features, photo management issues, app crashes, and missing desired features. The user interface changes have also caused significant frustration.
Top complaints
1. Subscription Paywall Changes
cluster 1/5Users are frustrated that previously free features are now locked behind a paywall.
“Taking previously accessible (free) filters and features and changing them to be membership only is a horrible business”
2. User Interface Issues
cluster 2/5The app's new layout is confusing and not user-friendly.
“the new layout of the app is HORRIBLE. It is in no way, shape, or form user-friendly.”
3. Photo Management Problems
cluster 3/5Users experience issues with photo organization, saving, and editing.
“After a few edits, the preview of the photo will go black and you have to go back and re edit the entire thing.”
“Importing photos is never organized, every single time it's a mess.”
“If I delete a photo in my camera roll, it deletes the edited version from the app.”
4. App Performance and Stability
cluster 4/5The app crashes frequently and has performance issues.
“The app has been crashing as soon as I open it for about a week now.”
5. Missing Features and Functionality
cluster 5/5Users want archive and journal features that are not available in the current version.
“PLEASE ADD AN ARCHIVE FEATURE!! 😭 I have some posts that I don't want on my page at this time but I don't want to fully”
“I would personally enjoy if journals came back, I think they're great for documenting travel, road trips and other fun e”
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This page is rendered from the App Pain API — the same clusters, evidence quotes, and severity scores are available as JSON (or via MCP for AI agents) for any app on both stores.
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