SoundCloud: Discover New Music: What Users Actually Complain About
Overview
The app suffers from multiple critical issues including excessive advertising, frequent crashes, and account access problems. Users also experience significant difficulties with playlist management and interface design, while artists face financial barriers to promotion.
Top complaints
1. Excessive Ads
cluster 1/7Users are frustrated with the frequency and intrusiveness of advertisements in the app.
“every other song there is 2, 30-second, unskippable ads”
2. App Crashes and Stability Issues
cluster 2/7The application frequently crashes, disrupting user experience and potentially causing data loss.
“The app regularly crashes about half way through the first song I play”
3. Account and Access Issues
cluster 3/7Users encounter problems accessing their accounts and face difficulties with account management.
“I can't access my account. It told me 'our robots think you are a robot'”
“my account was just deleted with no explanation why, and once an account is deleted it's gone forever”
4. Playlist and Content Management Problems
cluster 4/7Users struggle with organizing and managing their playlists, experiencing technical difficulties with basic functions.
“rearrange your songs in your own playlists is a hassle, it takes multiple tries”
“when you shuffle your playlist, it's like the app has pre made shuffle lists from your playlist”
5. Poor User Interface Design
cluster 5/7The app's UI suffers from usability issues, including confusing navigation and problematic loading states.
“UI that refreshes with internet will just be stuck in a buffering animation”
“you took away one of the most satisfying, easy to navigate, easy to use and best feature of the app”
6. Artist Discoverability and Platform Limitations
cluster 6/7Artists face financial barriers to effectively promote their music on the platform.
“it's too expensive to be an artist. In order to get your songs properly out there you need to pay $129”
7. Battery Performance Issues
cluster 7/7The app consumes excessive battery power, significantly reducing device usage time.
“it's been completely draining my battery in just thirty minutes”
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This page is rendered from the App Pain API — the same clusters, evidence quotes, and severity scores are available as JSON (or via MCP for AI agents) for any app on both stores.
Read the API docs Get a free API key — 20 analyses to startBuilt from public app-store reviews · not affiliated with Apple or Google · clusters are LLM-generated from real user quotes.