YouTube Music: What Users Actually Complain About
Overview
The app suffers from significant performance issues, frequent crashes, and problems with offline functionality. Users also struggle with playlist management, poor recommendations, and an interface that lacks basic features while bombarding them with ads and subscription prompts.
Top complaints
1. App Performance and Stability Issues
cluster 1/7Users experience frequent app glitches, crashes, and loading problems that disrupt their music experience.
“App is glitchy and doesn't save playlists correctly. I've had to make the same edits 3 times now.”
“The app stops playing, blocks out, and closes entirely on its own abruptly.”
“It takes forever to load. The interface is cumbersome.”
2. Offline and Download Functionality Problems
cluster 2/7Users face issues with downloading playlists and offline playback, causing music to stop unexpectedly.
“Endlessly stuck downloading one of my playlists at 99%. Most of it is already downloaded.”
“When I'm playing online music and driving into non-cellular coverage area, the music stops and it stops forever.”
“The playlist's download b”
3. User Interface and Navigation Challenges
cluster 3/7The app's interface is confusing, with navigation issues and uncomfortable design elements.
“Navigation is confusing. I have to shift the phone in my hand to get to the bottom to move backward.”
“when you rotate phone 90 degrees? It doesn't go away when you rotate the phone back”
“the iPad version got bunch of small comfort features removed like, having the playlist next to the song cover”
4. Playlist and Queue Management Issues
cluster 4/7Users struggle with organizing playlists, adding songs, and maintaining shuffle functionality.
“Shuffle doesn't stay on when selecting new songs. It hardly shuffles your playlist.”
“You can't sort your playlist alphabetically, which means that I can't find anything in my 1000+ song playlist.”
“when I add songs to my playlist, they don't show up on the list, but they play when you play the playlist.”
5. Music Discovery and Recommendation Problems
cluster 5/7The app's recommendation algorithm produces poor suggestions and too much AI-generated content.
“The AI music has become incredibly pervasive. Every song sounds the same with these awful vocals.”
“Recommendations are really poor, frequently getting songs in the 'radio' for artists”
6. Connectivity and Integration Problems
cluster 6/7Users experience Bluetooth connectivity issues and problems syncing with other devices.
“It takes forever to connect to my Bluetooth it seems to always have a lag and the music buffers.”
“Trying to get it to sync with the state of the google home speaker is not possible.”
7. Missing Features and User Experience Issues
cluster 7/7The app lacks basic features like lyrics display and bombards users with ads and subscription prompts.
“There's no lyrics tab? I have to constantly switch apps to my browser to read the lyrics.”
“The ads are constant, like before EVERY song, sometimes 2-3 ads just for one song.”
“when I search up a song, it only shows a lyrical song by some random person and not by the artist.”
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This page is rendered from the App Pain API — the same clusters, evidence quotes, and severity scores are available as JSON (or via MCP for AI agents) for any app on both stores.
Read the API docs Get a free API key — 20 analyses to startBuilt from public app-store reviews · not affiliated with Apple or Google · clusters are LLM-generated from real user quotes.