Asana: Work Management: What Users Actually Complain About

Users experience significant issues with task organization, filtering, and status updates.

“Filters and Sorts do not work the same as on the web or on the desktop app.”

“The app doesn't update task statuses. By default it should filter out tasks that have already been completed”

“When I have tasks sorted by date, I cannot reorder among tasks that have the same due date.”

Frequent crashes, bugs, and performance problems significantly impact user experience.

“Major bug issues in latest update. no matter on data or wifi, attempting to change section of a task results in an error”

“Doesn't work on Samsung S24 Ultra. Just keeps closing every time I try logging in.”

“The app logged me out and the webpage it opens when I click "log in" wont load.”

Users face device compatibility issues and forced app installations.

“No longer compatible with my device. 😔”

“I don't want to download this app. I want to delete my account.”

“Homescreen Widget is loading only for the projects but not loading for "My tasks".”

Poor interface design, lack of customization options, and confusing layouts frustrate users.

“Such stupid app with no customize option and no settings! This app is mess.”

“The app is a complete mess since the last update. The My Tasks "Today" section shows completed tasks and tasks for a dif”

Users encounter difficulties with account deletion, billing practices, and subscription management.

“You cannot delete your account without installing this. Web options are totally removed.”

“Abusive billing practices. You couldn't pay me to use this app again.”

“I don't want to download this app. I want to delete my account.”

The mobile app lacks features compared to desktop versions and has limited functionality.

“Can't view all my categories on a dashboard chart. what's the point of charts then?”

“To say it falls short compared to the the desktop version is an understatement. It won't allow you to paste your clipboa”

“The app has a problem: when I open the calendar, it shows the current month and year, but tasks are from exactly one yea”

Users experience problems with login screens, authentication processes, and account access.

“login screen glitches and you can't sign in”

“Biometrics don't work anymore... no matter what I do, the mobile app is stuck on authentication”

Users receive unwanted notifications and spam, including push ads and inappropriate timing.

“It's trash, it will bother you at night and on weekends to get things done that are already done.”

“Push ads in the main notification channel telling me to try the desktop app. Designate a separate channel for ads so use”