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Notion: AI Workspace: What Users Actually Complain About

Notion Labs, Inc. · PRODUCTIVITY · Android · Google Play 4.6★ · 403,600 ratings

300 reviews analyzed 89 negative (≤3★) 7 pain clusters updated Oct 30, 2026

Overview

The app faces significant performance and stability issues that impact user experience. Account requirements and privacy concerns are major barriers to adoption, while mandatory AI features and integration are polarizing for users.

Top complaints

1. App Performance and Stability

cluster 1/7
37% of complaints●●●●● sev 5/523 reviews

The application suffers from performance issues, crashes, and slow operation.

“So slow! promises a lot but is an incredibly leggy application.”
“The app crashes when I try to open it. The issue is reproducible from begining of October.”
“is update ke baad lag kr raha hai app aur slow feel ho raha hai.”

2. User Experience and Interface Issues

cluster 2/7
18% of complaints●●●○○ sev 3/511 reviews

The app has usability problems with its interface, cursor, and navigation.

“not very user friendly”
“when I type a note my cursor gets inserted into a word while I'm typing.”
“pls add scrollbar so that it is easy to know where from I currently reading and to navigate easily”

3. Workspace and Account Management

cluster 3/7
13% of complaints●●●○○ sev 3/58 reviews

Users face difficulties with workspace switching and account requirements.

“can't switch between workspaces mobile”
“Requires creation of an online account. Uninstalled right away.”
“Privacy nightmare. You can't even test the app without handing over an email address.”

4. Offline Functionality

cluster 4/7
6% of complaints●●●○○ sev 3/54 reviews

The app lacks proper offline capabilities, limiting its usability without internet.

“Cant use it offline. Might as well use anytype”

5. AI Features and Integration

cluster 5/7
14% of complaints●●○○○ sev 2/59 reviews

Users have concerns about mandatory AI features, privacy implications, and credit requirements.

“change the ai stuff to be optional and i'll change my rating”
“Don't like the proliferation of AI in the platform.”
“it want credit after only 1 prompt of their ai.”

6. Mobile and Tablet Optimization

cluster 6/7
2% of complaints●●●○○ sev 3/51 reviews

The app has device compatibility issues and lacks proper mobile functionality.

“can't switch between workspaces mobile”
“Doesn't ever work properly on galaxy S25 Or any of my galaxy devices. Every time I give it another chance , it becomes l”

7. File Handling and Upload Issues

cluster 7/7
8% of complaints●●○○○ sev 2/55 reviews

Users experience problems with file uploads, video formats, and message sending.

“can't upload pictures or files faster than one single upload at a time”
“mp4 format is not supported so screen recordings, downloaded videos and when I try converting them into gifs it's always”
“My questions couldn't send”

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