Notion: Notes, Tasks, AI: What Users Actually Complain About

The mobile app lacks functionality, has poor design, and is not optimized for mobile devices.

“The mobile app is a bit clunky and missing some functionality.”

“The iPadOS version of notion is a dumbed-down version of the MacOS version, with many features lacking.”

“clearly not meant for mobile and was never designed for mobile. It's genuinely painful to do anything.”

The application frequently crashes, has visual glitches, and experiences syncing errors.

“visual glitches, crashes, and syncing errors. Every new update fixes a bug and creates another.”

“The app will refuse to open. I click on it and the loading screen pops up but then nothing happens.”

“it doesn't translate to my notion app on my Mac. I'll open and close on both ends but it only keeps the stuff I put in t”

Users face confusion with subscription plans and find AI features intrusive or non-functional.

“The AI integrations can be obnoxious, like when you're trying to upload photos and you accidentally hit the new button t”

“I paid $4.99 for the one month subscription, but it won't actually let me use the AI.”

“Notion has shoved AI down their users throats. Everywhere. They don't care if you want it or not.”

Users experience difficulties with offline access, data syncing across devices, and performance with large files.

“I was disappointed in the lack of offline support.”

“Notion starts to get very slow when loading large databases or files with lots of attachments.”

“Everything is on notion's servers, which means (essentially) no offline editing”

Users encounter problems with text editing, deletion, movement, and alignment features.

“I cannot delete text on the app. Say I select text and press the x button to delete it on my iPhone keyboard, it will no”

“I can't move text at all. In google docs you could move the text you selected so you don't have to copy and paste.”

“I would really like to make a table that isn't attached to anything. Just a simple table that I can customize”

The UI is cluttered, complex to navigate, and lacks intuitive design elements.

“The UI is just cluttered. Every page can optionally have an icon and a banner image... it's a full third to half of the ”

“The simple act of copying or deleting a complex table took me several minutes to figure out.”

The search functionality is ineffective, making it difficult to find content within the application.

“The search functionality is, frankly, terrible. It's almost impossible to find keywords in my notes.”

Users report poor customer service response times and security concerns about data protection.

“There's no end to end encryption with notion like their are with other of these type of apps.”

“The customer support on this app is non existent, I send an email and customer support never got back to me”

“I was locked out of my account without warning due to sanctions, even though I permanently reside outside of jurisdictio”