Evernote - Note Organizer: What Users Actually Complain About
Overview
The primary pain points revolve around aggressive monetization tactics through intrusive ads and forced subscriptions, combined with app instability and unwanted AI features. Users feel trapped between paying for essential functionality or dealing with disruptive advertising, while also facing concerns about data access and poor customer support.
Top complaints
1. Intrusive Advertising Experience
cluster 1/7Users are frustrated with excessive, unskippable ads that disrupt the app experience and force premium subscriptions.
“Used to love this app. But for years they've been adding pay walls to previously free features. now every time I go to u”
“every time you open it you get bombarded with tons of ads”
“the ads make this app unuseable. goodbye”
2. Expensive Subscription Model
cluster 2/7Users find the pricing unreasonable, with frequent increases and limited value for the cost.
“$250 plus taxes a year for this app? Wow!”
“price is being increased to $180/yr for corporate greed.”
“can't have more than 3 devices on a paid plan for a "note" app?”
3. Forced Subscription Pressure
cluster 3/7The app restricts basic functionality behind paywalls, forcing users to subscribe for essential features.
“forces you to watch an ad and pay for a subscription before you can check your notes”
“Oct 2026 update -at some point, the app stopped allowing me to make new notes unless i pay a monthly fee.”
“I URGE YOU TO USE SOMETHING ELSE. I literally dread opening this app”
4. App Instability and Performance Issues
cluster 4/7Users experience bugs, crashes, and poor performance that significantly impact the app's reliability.
“After recent update, when I highlight a word I don't see the option to make it bold.”
“Notes don't always sync, or sync quickly, from other devices.”
“it locked me out did email and password recovery not getting it”
5. Unwanted AI Integration
cluster 5/7Users dislike forced AI features that add no value and introduce new problems.
“they added useless AI to something that didn't need it”
“bending spoons is one greedy company that has turned evernote into garbage ai slop”
“Bending Spoons acquired in early 2023... Great app thats gone done hill quick”
6. Data Access and Export Limitations
cluster 6/7Users face difficulties accessing, exporting, and maintaining control over their data.
“what will happen to our saved documents , it was free when we uploaded them”
“I installed this app a while ago for the ad free notes. then it would give us pop-up messages to promote themselves to u”
“could not export my data very easily. Had to subscribe, then figured out how to export”
7. Poor Customer Support
cluster 7/7Users report difficulties with account management, billing issues, and lack of support.
“Tried to delete my account however they made it an absolute nightmare”
“Evernote is a bunch of thieves. I canceled my account well over a year ago and I do not have any accounts with them anym”
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This page is rendered from the App Pain API — the same clusters, evidence quotes, and severity scores are available as JSON (or via MCP for AI agents) for any app on both stores.
Read the API docs Get a free API key — 20 analyses to startBuilt from public app-store reviews · not affiliated with Apple or Google · clusters are LLM-generated from real user quotes.