TickTick:To Do List & Calendar: What Users Actually Complain About
Overview
The app faces significant challenges with pricing, technical issues, and customer service. Users are particularly concerned about data loss, login problems, and unresponsive support. The addition of unwanted AI features and compatibility issues further contribute to user dissatisfaction.
Top complaints
1. Pricing Concerns
cluster 1/7Users are unhappy with sudden price increases and subscription models.
“jump from 35.99 to 49.99 has crossed the border for me”
“era of charging subscription for something that is a prompt of functionality is kinda over”
2. AI Feature Issues
cluster 2/7Users find unnecessary AI features being added without their consent.
“suddenly, more unnecessary AI slop”
3. Customer Service Problems
cluster 3/7Users report unresponsive customer service with delayed replies.
“I have been contacting your customer service for 3 weeks with no response”
4. Technical Issues
cluster 4/7Users experience login problems, sync issues, and widget malfunctions.
“I can't log in. Can't open”
“two-way Google Calendar sync completely ruined my data”
“Ticking the list items out of the widget is the main feature that made me install the app. It now refuses to work proper”
5. Data Loss and Corruption
cluster 5/7Users report data being ruined and lost due to sync problems.
“two-way Google Calendar sync completely ruined my data”
6. Missing Features and Compatibility
cluster 6/7Users desire more customization options and report compatibility issues with Wear OS.
“calendar view should be default, not upgraded”
“no custom color for entries beyond the 4 colors available”
“the Wear OS app does not function properly on my Samsung Galaxy Watch”
7. Performance Issues
cluster 7/7Users report excessive battery usage and notification failures.
“No notifications coming for the tasks”
“it uses the battery too much, it pops up on my lock screen”
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This page is rendered from the App Pain API — the same clusters, evidence quotes, and severity scores are available as JSON (or via MCP for AI agents) for any app on both stores.
Read the API docs Get a free API key — 20 analyses to startBuilt from public app-store reviews · not affiliated with Apple or Google · clusters are LLM-generated from real user quotes.