App Store: What Users Actually Complain About
Overview
The application suffers from critical stability issues and a problematic subscription model that has removed features after purchase. Users also report significant functionality gaps compared to competitors and persistent sync problems that affect data management.
Top complaints
1. Crashes and Instability
cluster 1/5Frequent application crashes and performance issues significantly impact user experience.
“crashes every five minutes”
“the lag is so bad that I'm writing this review while trying to make edits”
2. Subscription Model and Value Concerns
cluster 2/5Users express frustration with removed features and demands for additional payments after purchase.
“removed features since I have purchased this and asks for more money”
3. Limited Features and Functionality
cluster 3/5The application lacks essential features compared to competitors and missing key capabilities.
“most limited feature set of all”
“doesn't have built in OCR”
4. Sync and Data Management Issues
cluster 4/5Problems with file synchronization and auto-save functionality create data concerns.
“does not sync my files that I have used extensively”
“automaticall saves a new version of every document every few minutes”
5. Poor User Experience and Support
cluster 5/5Users report text editing problems, nagging for reviews, and inadequate customer support.
“no one in their team is reaching back”
“constant nagging for a review seriously peeves me”
“text inserted completely changes the look of the document”
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This page is rendered from the App Pain API — the same clusters, evidence quotes, and severity scores are available as JSON (or via MCP for AI agents) for any app on iOS, Android, or macOS.
Read the API docs Get a free API key — 20 analyses to startBuilt from public app-store reviews · not affiliated with Apple or Google · clusters are LLM-generated from real user quotes.