Things 3: What Users Actually Complain About
Overview
Users are primarily frustrated with pricing, sync issues, and interface problems. The app suffers from performance issues and lacks expected features despite its premium price point. Many users feel the app has regressed in functionality and usability compared to previous versions.
Top complaints
1. Pricing Concerns
cluster 1/7Users find the pricing structure expensive and feel nickel-and-dimed for additional features across devices.
“I find the pricing quite high and annoying — $50 for the desktop, then an additional $10 for your phone, then an additio”
2. Sync and Compatibility Issues
cluster 2/7Users are frustrated with dropped sync support, forced upgrades, and version compatibility problems.
“The developers dropped support for syncing in things 2! This is absolutely unacceptable as if I”
“Things 2 told me I needed to upgrade to be able to continue to sync across devices, so today I upgraded.”
“Every time I select the application when it is open it reminds me that there is a new version available. The new version”
3. Interface and Usability Problems
cluster 3/7Users report issues with font size, interface design, accessibility, and overall user experience.
“The font size on the Things 3 Mac app is way too small. It's totally inconvenient when you use it with high-resolution s”
“The redesign was completely unnecessary and is cluttered and confusing despite marketing it as cleaner than the original”
“The VoiceOver compatibility is minimal, and the interface is confusing without visual cues. The iphone app is much more ”
4. Limited Functionality
cluster 4/7Users miss features like headings, collaboration, calendar integration, and proper task sorting.
“You can't even create a heading in an area, it has to be in a project. I get the goal is to keep the app simple, but thi”
“how do you sell this for $50 and not have ANY collaboration features? My fault, I should have gone through all their fea”
“This app is otherwise great EXCEPT for one flaw: It doesn't integrate with your calendar.”
5. Performance and Stability Issues
cluster 5/7Users experience crashes, slow performance, and data loss concerns.
“Things 3 crashes on me a lot. It crashes on me because I prefer to hit Esc to get out of a task rather than Ctrl-Enter.”
“It's slow and buggy now, but basically the same functionality. It seems that with every keystroke it's backing up to the”
“One time I lost a ship ton of info. Not happy. But I get it... When a”
6. Task Management Limitations
cluster 6/7Users report issues with recurring tasks, reminders, and task organization.
“You cannot mark a repeating task as complete until the day it is due. Bills are often paid electronically ahead of their”
“Reminders from Things that pop-up don't give you the ability to choose how long to snooze them...so basically every 15 m”
“Basic things like setting reminders for tasks, and then expecting those reminders to show up in chronological order simp”
7. Missing Features and Widgets
cluster 7/7Users feel the app lacks expected features like widgets and are frustrated by the lack of basic functionality.
“I find it a little annoying that we don't have widgets on the Mac app as a direct result of this cash grab.”
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